Privacy

Privacy Policy

How G11N Inc. collects, uses, and protects information when you visit our website, request a quote, or engage our services. Last updated: January 2026.

1. Who we are

G11N Inc. ("G11N", "we", "us", "our") is a corporation organized under the laws of the State of Georgia, USA, with its registered address at 3675 Crestwood Parkway, Duluth, GA 30096, USA. We are the data controller of personal information collected through this website (g11njobs.com) and through inquiries directed to us.

2. Scope

This Privacy Policy applies to personal information we collect through this website, by email at contact@g11njobs.com, by phone at +1 408 508 4116, and through engagements with prospective clients, clients, candidates, vendors, and visitors. It does not apply to third-party websites we may link to.

3. Information we collect

We collect the following categories of personal information:

  • Contact information you provide voluntarily — name, company, email address, phone number, country, and any details you include in your message.
  • Project information you share when requesting a quote or briefing us on work — including documents, source content, language requirements, and timelines.
  • Recruitment information if you apply to work with us — CV, cover letter, language pairs, references, and any other materials you submit.
  • Technical information automatically collected when you visit our website — IP address, browser type and version, operating system, referring URL, pages viewed, time on site, and similar diagnostic data, collected through standard server logs and analytics tools.
  • Cookie data as described in our Cookie Policy.

4. How we use information

We process personal information for the following purposes:

  • To respond to inquiries and provide quotes;
  • To deliver translation, localization, voice-over, e-learning, internationalization, testing, and talent services we have agreed to perform;
  • To manage client relationships, billing, and account administration;
  • To evaluate candidates who apply to work with us;
  • To improve our website and services and to maintain information security;
  • To comply with legal, regulatory, tax, accounting, and audit obligations;
  • To send service-related communications, and, where permitted, occasional updates about services we believe may be relevant. You can opt out at any time.

5. Legal bases for processing

Where the EU/UK General Data Protection Regulation applies, we rely on one or more of the following legal bases: (a) performance of a contract or pre-contractual steps at your request; (b) our legitimate interests in operating, securing, and growing our business; (c) your consent, where required (for example, for marketing communications or certain cookies); and (d) compliance with legal obligations.

6. How we share information

We do not sell personal information. We may share personal information with:

  • Vetted linguists, voice talent, engineers, and contractors assigned to your project, all of whom are bound by confidentiality obligations;
  • Service providers who support our operations (hosting, email, analytics, accounting, payment processing) under appropriate data-protection terms;
  • Professional advisors such as lawyers, accountants, and auditors;
  • Authorities when required by law, regulation, court order, or to protect rights, safety, or property.

7. International transfers

G11N is headquartered in the United States and operates a global network of linguists and partners. Personal information may be transferred to and processed in countries outside your country of residence. Where required, we put appropriate safeguards in place (for example, Standard Contractual Clauses) to protect transferred personal information.

8. Data retention

We retain personal information only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the information and the relationship. Inquiry data is generally retained for up to 24 months; client engagement records are retained for the period required by applicable tax and regulatory obligations.

9. Security

We maintain administrative, technical, and physical safeguards designed to protect personal information against accidental or unlawful destruction, loss, alteration, or unauthorized access. These include access controls, encryption in transit (TLS), secure file exchange for sensitive content, confidentiality agreements with personnel, and periodic security reviews. No system is perfectly secure, but we work to maintain protections appropriate to the sensitivity of the data we handle.

10. Your rights

Depending on your jurisdiction, you may have rights to: (a) access the personal information we hold about you; (b) correct inaccurate or incomplete information; (c) request deletion; (d) object to or restrict certain processing; (e) request a portable copy; (f) withdraw consent where processing is based on consent; (g) lodge a complaint with a supervisory authority. To exercise these rights, contact us at contact@g11njobs.com. We may need to verify your identity before responding.

11. Children

Our website and services are not directed to children under 16, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us and we will take appropriate steps.

12. Third-party links

Our website may link to third-party sites and services that we do not control. We are not responsible for the privacy practices of those parties; we encourage you to read their privacy policies.

13. Changes to this policy

We may update this Privacy Policy from time to time. The "last updated" date at the top of this page reflects the most recent revision. Material changes will be communicated where appropriate.

14. Contact us

Questions about this Privacy Policy or our handling of personal information should be directed to:

G11N Inc.
3675 Crestwood Parkway
Duluth, GA 30096, USA
Email: contact@g11njobs.com
Phone: +1 408 508 4116